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Privacy Policy

Effective Date: August 7, 2026 · Last Updated: August 7, 2026

This Privacy Policy explains how Astra Inc, operating the Nutria application and website (“Nutria”, “we”, “us”, or “our”), collects, uses, stores, and protects personal information when you use the Nutria mobile application, web application, website at app-nutria.com, and related services.

Data Controller / Service Operator

Privacy and Support Contact: support@app-nutria.com

1. Information We Collect

The information we process depends on the Nutria features you choose to use.

Account Information

When you create an account, we may process:

• email address;
• account identifier;
• securely hashed authentication credentials;
• profile name or display name;
• account settings and preferences.

Nutrition and Profile Information

When you use Nutria, you may provide or generate information such as:

• age;
• sex, if provided;
• height and weight;
• target weight or other goals;
• activity level;
• meals and foods;
• calories and macronutrients;
• water intake;
• recipes and saved meals;
• body measurements;
• nutrition and activity history.

Because some of this information may relate to health or physical condition, it may be considered sensitive or health-related information under applicable privacy laws.

Activity and Health Information

If you choose to connect supported health services, Nutria may access information such as:

• steps;
• physical activity;
• active energy;
• heart rate;
• sleep-related information;

through services such as Apple Health / HealthKit or Health Connect.

Nutria accesses this information only after you grant the relevant permission through your device. You can revoke these permissions at any time in your device settings.

Health information obtained through Apple Health or Health Connect is not used for advertising and is not sold to advertisers or data brokers.

Food Photos and Camera Access

Nutria may request access to your camera or photo library to recognize food. Food photos used for recognition are processed on the device and are not stored by Nutria on its servers.

Information produced from the recognition process, such as a food item, nutrition estimate, or portion estimate, may be saved to your Nutria diary if you choose to save it.

Product and Barcode Searches

When you search for a food product or scan a barcode, Nutria may send the product name or barcode to a food-information provider such as Open Food Facts in order to retrieve product information.

Technical Information

We may process limited technical information necessary to operate and secure Nutria, including:

• IP address;
• device and operating-system information;
• application or browser version;
• login and authentication events;
• server and error logs.

2. How We Use Information

We use personal information only as necessary to provide and operate Nutria, including to:

• create and manage your account;
• provide your food and nutrition diary;
• calculate nutrition and activity information;
• display your progress and goals;
• synchronize information between supported devices;
• provide reminders and notifications you enable;
• provide customer support;
• maintain security and prevent unauthorized access;
• diagnose technical problems;
• comply with applicable legal obligations.

We do not use health or nutrition information for behavioral advertising.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we process personal information based on:

• Performance of a contract — where processing is necessary to provide the Nutria services you request.
• Consent — where you authorize access to optional information or device permissions, including Apple Health, Health Connect, camera, photos, or notifications.
• Legitimate interests — where necessary to maintain security, prevent abuse, troubleshoot technical problems, or protect our legal rights, provided those interests do not override your rights.
• Legal obligations — where information must be processed or retained to comply with applicable law.

Where health information requires explicit consent under applicable law, we rely on your consent. You may withdraw consent at any time.

4. Sharing of Personal Information

We do not sell personal information.

We do not sell health, nutrition, activity, or body-measurement information.

We may disclose limited information to service providers only where necessary to operate Nutria, including providers of:

• hosting and infrastructure;
• database services;
• security services;
• email services;
• payment or subscription processing.

These providers may process information only as necessary to provide their services.

Information may also be disclosed where required by applicable law, legal process, court order, or where necessary to protect the security and legal rights of Nutria or its users.

5. Apple, Google and Payments

If you use Apple Health, HealthKit, Health Connect, Apple App Store, or Google Play, those services may separately process information under their own privacy policies.

Nutria does not receive or store complete payment-card information for purchases processed through Apple App Store or Google Play.

We may receive limited transaction information such as:

• purchase or subscription identifier;
• subscription status;
• purchased plan;
• transaction date;
• renewal, expiration, cancellation, or refund status.

6. Data Retention

We keep personal information only for as long as reasonably necessary to provide Nutria or comply with applicable legal obligations.

Account, profile, nutrition, activity, recipe, and measurement information is generally retained while your Nutria account remains active.

After account deletion, account-related personal information is deleted or anonymized, except where limited retention is required for:

• legal obligations;
• accounting or transaction records;
• fraud prevention;
• security;
• dispute resolution;
• establishment or defense of legal claims.

Information retained solely for these purposes is not used for ordinary Nutria functionality.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or loss. These measures may include:

• encrypted transmission using HTTPS;
• secure authentication;
• password hashing;
• access restrictions;
• infrastructure and security monitoring.

No electronic system can guarantee absolute security.

If you believe your account has been compromised, contact support@app-nutria.com.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• access your personal information;
• obtain information about how it is processed;
• correct inaccurate information;
• request deletion;
• request restriction of processing;
• object to certain processing;
• receive certain information in a portable format;
• withdraw consent;
• submit a complaint to an applicable data protection authority.

Residents of jurisdictions including the European Economic Area, United Kingdom, California, and certain other U.S. states may have additional rights under applicable privacy laws.

Nutria does not discriminate against users for exercising applicable privacy rights.

To exercise a privacy right, contact support@app-nutria.com. We may request reasonable information necessary to verify your identity or account ownership.

9. Changing or Correcting Your Profile Information

Information available for editing can be changed directly through the Nutria profile or settings.

If you need to correct information that cannot be changed directly in the application, contact support@app-nutria.com.

Recommended subject: Profile Update Request

Please include:

• the email address associated with your Nutria account;
• the information you want to correct or update.

For security reasons, never send your Nutria password by email.

10. Account and Data Deletion

You may request permanent deletion of your Nutria account and associated personal information through the account deletion functionality available in Nutria, on the account deletion page, or by contacting support@app-nutria.com.

Recommended subject: Account Deletion Request

You may write:

Please permanently delete my Nutria account and the personal data associated with it.
Account email: [your email address]

We may request reasonable verification that you are the owner of the account before processing the request. Do not send your password.

After deletion is completed, your account cannot be restored. Personal information associated with the account will be deleted or anonymized, except where limited retention is required or permitted by applicable law.

Subscription Cancellation

Deleting your Nutria account does not necessarily cancel a subscription managed by Apple App Store or Google Play.

If you purchased a subscription through Apple or Google, you must separately cancel it through the applicable store’s subscription settings.

11. Children’s Privacy

Nutria is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Where local law requires parental or guardian consent for users above 13 but below the applicable age of digital consent, the required authorization must be obtained before using the Services.

If you believe a child has provided personal information in violation of applicable law, contact support@app-nutria.com.

12. International Data Processing

Nutria is operated by Astra Inc in the United States.

Depending on where you live and where our service providers operate, personal information may be processed outside your country of residence.

Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when Nutria features, legal requirements, or our data-processing practices change.

The current version will be published at app-nutria.com, together with the updated “Last Updated” date.

Where required by law, we will provide additional notice before material changes take effect.

14. Contact

For questions concerning privacy, your personal information, correction of account information, or deletion of your account, contact:

Email: support@app-nutria.com
Website: app-nutria.com

See also the Frequently Asked Questions (English, Русский, Deutsch).